TenderCodes .eu

CPV 48311100

Document management system

A document management system is the software a public body uses to store, organise, version, find, and control access to its documents and the records behind them: scanned files, contracts, case files, correspondence, and the approval steps that move them along. Under CPV code 48311100, a contracting authority is procuring that system, configured and deployed, not just a shrink-wrapped product.

The code sits directly under Document management software package (48311000), which in turn belongs to the document-creation software branch (48310000). The everyday distinction searchers ask about, what is a document management system, lands here: it is the live, working system, often spanning records management, retention rules, workflow, and an audit trail.

The procurement footprint is steady rather than huge. 309 awards carry the code (TED 2009-2026), and across the 172 awards with disclosed values the mean runs about €1.4M. Germany, Czechia, and Sweden place the most. The spread fits the demand: public bodies in justice, health, finance, and general administration all run on documents, so the systems recur as legacy platforms are replaced or pulled into the cloud.

The official EU entry carries the title Document management system but no description, so the scope here is read from that title, the parent category, and the awards actually placed under the code, which range from a full enterprise content management rollout to a multi-year managed document platform.

When to use this code

For buyers contracting authority

Reach for 48311100 when the contract delivers a working document management system, configured for the authority, rather than a box of software licences. That licence-only or product purchase is the parent code, Document management software package (48311000). Buy the system here; buy the package one level up.

The second line to watch is services. Document management services (72512000) covers running document handling as an outsourced service, scanning, indexing, storage, retrieval, without the authority owning a deployed platform. If the deliverable is a system the authority operates, stay on 48311100; if it is an ongoing service someone else runs, that is 72512000.

A third neighbour trips records-heavy authorities: Imaging and archiving system (48329000) is the right pick when the core is digitising and archiving images, not the day-to-day management and workflow of live documents. Where one contract bundles the platform, scanning, and a few years of support, set the primary CPV code by the dominant deliverable. Several titles under this code are full system builds, like the Dutch enterprise content management and intranet contract, while others, such as the ACCMIS court-system maintenance award, are upkeep of a system already in place.

For suppliers bidding

Winners under 48311100 are firms that can configure and integrate a platform, not just license one. The award titles point to enterprise content management rollouts, court case-management systems, and multi-year managed document platforms, so the work is implementation and integration as much as product. If you bid, your case rests on a reference deployment of comparable scale, a credible data-migration plan from the legacy system, and integration with the authority's identity, email, and line-of-business tools.

Search demand here is broad and sector-shaped: law firms, healthcare, HR, and government all hunt for document management systems, and contracting authorities arrive with the same sector framing. That matters for positioning. A bidder with a justice or health reference will read as a safer pair of hands to an authority in that domain than a generalist will.

Expect competition from suppliers active under the parent package code (48311000) and from systems integrators arriving through the broader software-and-information-systems family. The deciding factor is rarely the feature list, since most platforms tick the same boxes; it is the migration and integration risk, which is where incumbents and domain specialists quietly win. Records retention, access control, and a clean audit trail are the signals authorities score hardest.

Industries and typical projects

Public sector IT E-government System integration Justice IT Healthcare IT SaaS

Commonly confused with

48311000
The parent covers the document management software package or licences; 48311100 is the configured, deployed system the authority actually runs.
72512000
Document management services run document handling as an outsourced service; choose 48311100 when the deliverable is a system the authority operates itself.
48329000
Imaging and archiving system is scoped to digitising and archiving images, while 48311100 manages live documents, workflow, and records day to day.

Example award titles

  • Provision of an enterprise content management system (document; records and business processes management) and corporate intranet portal
  • Preventive and adaptive maintenance of the ACCMIS system implemented in the courts of the Republic of Macedonia and the Judicial Council of the Republic of Macedonia for a period of 12 months
  • Procurement of document management and workflow system for NAMA.
  • Award notice laboratory information management system solution for the Medical Bureau of Road Safety.
  • Provision of Document Management System 2018-23

Live tenders

One email when a new tender opens under 48311100.

Double opt-in. Unsubscribe in one click.

Hierarchy

Parent
48311000
Documented June 2026 · AI-augmented body, human-reviewed before publication. Editorial policy.