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CPV 48811000

E-mail system

CPV code 48811000 covers the software that runs an organisation's email: the mail server, the message store, and the pieces bolted around it such as anti-spam gateways, encryption, and the calendar that ships alongside the inbox. A contracting authority uses this code when it is procuring an email platform or its components, whether that is a fresh deployment, a migration between systems, or the licences and support that keep an existing one running.

It sits under Information systems (48810000), beside the siblings for financial, passenger, and medical information systems. The volume here is steady rather than heavy: 83 awards carry the code (TED 2009-2026), at a mean of about €523k across the 54 awards with disclosed values. The Czech Republic, Poland, and Germany place the most.

In practice the scope splits a few ways. Some awards are the platform itself, a move from one mail system to another, or a licence renewal. Others are the security layer around it: mail gateways, anti-spam filtering, and message encryption are recurring shapes among the awards under this code. The work is concrete and bounded, which keeps the contract values mid-range rather than headline-grabbing.

Public search interest in the bare term is low, which fits its narrow role. Most contracting authorities reach 48811000 through the Information systems parent or an existing IT framework rather than searching for it directly.

When to use this code

For buyers contracting authority

Reach for 48811000 when the email platform is the point of the contract, not a line item inside a wider IT bundle. A new mail server, a migration off a legacy system, anti-spam and encryption gateways, or the licences and support that keep the inbox running all sit here cleanly.

The boundary that catches contracting authorities is the parent. Information systems (48810000) is the broad bucket; 48811000 is specifically the messaging layer, so use the child when email is the deliverable and reserve the parent for mixed or unclassified information-system work. The domain siblings rarely overlap in substance: Financial information systems (48812000) and Medical information systems (48814000) classify by what the system holds, not by the fact that it sends mail.

Where a single contract folds an email system into a larger platform delivery, set the primary CPV code by the dominant deliverable. If messaging is one component of a broader build, the integration or software-development code usually carries it instead.

For suppliers bidding

Winners under 48811000 fall into two camps, and it pays to know which one a given tender wants. One is the platform and migration crowd: firms that stand up or move mail systems and resell the licences around them. The other is the security layer: suppliers of anti-spam gateways, mail filtering, and message encryption, where product certifications and a named-engineer support line matter more than headcount.

If you bid, read the statement of work for which job dominates and pitch the matching credential. A migration award rewards a clean transition-in plan and references on comparable systems; a gateway or encryption award rewards the specific product expertise and response-time commitments.

Incumbency runs strong here because email is mission-critical and switching feels risky, so a challenger competes on service levels and a credible cutover rather than headline price. Suppliers active under the Information systems parent (48810000) and the broader system-integration codes bid here too. This is steady, recurring work tied to licence cycles and support renewals: unglamorous, but the renewals compound, and a sitting incumbent is hard to dislodge.

Industries and typical projects

Public sector IT System integration Cybersecurity Cloud infrastructure SaaS

Commonly confused with

48810000
The parent Information systems bucket; choose 48811000 when the messaging or email platform is specifically the deliverable.
48812000
Financial information systems classify by the financial data the system holds, not by email or messaging capability.
48814000
Medical information systems are scoped to clinical records and care data, a different domain from an email platform.

Example award titles

  • Migration of a Kopano Email system to Microsoft Exchange
  • E-mail & calendar system.
  • Mailgateway-System (Folgeverfahren) (DE)
  • E-Mail Verschlüsselung (02/IT/2018) (DE)
  • Centrální e-mail krajské korporace (CZ)
  • SERVICIO DE CORREO ELECTRÓNICO CORPORATIVO. (ES)

Live tenders

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Hierarchy

Parent
48810000
Siblings
488120004881300048814000
Documented June 2026 · AI-augmented body, human-reviewed before publication. Editorial policy.