TenderCodes .eu

CPV 72251000

Disaster recovery services

Disaster recovery services are the work of getting IT systems and data back online after an outage, a cyberattack, a hardware failure, or a physical incident at a primary site. Under CPV code 72251000, a contracting authority is buying the ability to fail over to a backup environment and resume operations within an agreed time, not a new system and not day-to-day support.

The scope typically covers a recovery site or replicated cloud environment, the replication and restore mechanics that keep a usable copy of data, the runbooks and testing that prove a failover actually works, and the contracted recovery-time and recovery-point targets that bind the supplier. Often the deal is a managed or cloud service (Disaster Recovery as a Service, DRaaS) rather than a self-run secondary data centre, the shape the search demand leans toward.

This is a service leaf inside System and support services (72250000), alongside computer archiving (72252000) and helpdesk and support (72253000). 93 awards carry the code (TED 2009-2026), at a mean of about €1.46M across the 75 awards with disclosed values. The UK, France and Spain place the most. Search demand for the bare term is real and commercial, with a strong cloud-DR and managed-DR pull behind it, so this is one of the System-and-support codes a contracting authority does reach for by name.

When to use this code

For buyers contracting authority

Reach for 72251000 when the purpose is continuity and recovery: a standby environment, replication, and a contracted promise to bring systems and data back within a set window. The deliverable is the failover capability and the tested plan that proves it, not the everyday running of the live system.

The boundary that trips contracting authorities is archiving and storage. Computer archiving (72252000) and Data storage services (72317000) keep copies of data; disaster recovery is the orchestrated service that uses those copies to restore live operations after an incident. If the contract's main output is a retained or stored copy, it sits with those codes; if it is the recovery and resumption of service, it sits here.

Watch the bundling pattern in the history above: several awards wrap disaster recovery inside a wider ICT managed-services or data-centre deal. When recovery is one line in a larger managed contract, set the primary CPV code by the dominant scope and use this code only where continuity and recovery genuinely lead. Where the deliverable is the data-centre space and facility itself rather than the recovery service, Computer facilities management (72514000) is the closer fit.

For suppliers bidding

Winners under 72251000 are managed-service and cloud-infrastructure firms that can stand behind hard recovery-time and recovery-point numbers, not generalist IT shops. The contracting authority is buying a promise that the failover works under pressure, so your case rests on a proven recovery site or cloud platform, a credible replication and restore design, and evidence from real or rehearsed failovers far more than on headline price.

The single thing that separates a strong bid here: a tested plan. An authority that has lived through one outage trusts a supplier who can show successful DR tests and named escalation paths over one who only describes the architecture. Lead with that.

Expect the work to arrive bundled. Many of the awards above pair disaster recovery with backup, hosting, hardware support or broader managed services, so suppliers active under Data storage (72317000), archiving (72252000) and facilities management (72514000) bid here too. The demand also skews cloud: managed DRaaS is where the search interest concentrates, so a cloud failover environment is as plausible an ask as a dedicated secondary site. With 93 awards spread across 2009-2026 (TED) and the UK, France and Spain leading, a multi-country delivery footprint and resilience certifications carry real weight.

Industries and typical projects

Cloud infrastructure Cybersecurity Data services Public sector IT Infrastructure monitoring IT consulting

Commonly confused with

72252000
Archiving keeps long-term copies of data; disaster recovery is the service that uses copies to restore live operations after an incident.
72317000
Data storage services hold the data itself, including offsite backups; 72251000 is the orchestrated failover and recovery that brings systems back.
72514000
Facilities management runs the data centre or IT estate broadly; pick 72251000 when continuity and recovery are the specific deliverable.

Example award titles

  • Request for Tender for the Provision of ICT Managed Services and Disaster Recovery Services
  • Provision of Disaster Recovery Data Center Space and Associated Services
  • Provision of a Disaster Recovery Solution
  • Business Continuity and Disaster Recovery services to the NTMA
  • Alternative Work Area (AWA) recovery site service
  • Provision of syndicated work area recovery site

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Hierarchy

Parent
72250000
Siblings
722520007225300072254000
Documented June 2026 · AI-augmented body, human-reviewed before publication. Editorial policy.