TenderCodes .eu

CPV 72415000

World wide web (www) site operation host services

Website operation and hosting is the work of running a live website: putting it on a server, keeping it online, and supporting it day to day. Under CPV code 72415000, a contracting authority is buying the running of a site and the infrastructure behind it, not the design or build of a new one.

It sits under Provider services (72410000), alongside the codes for internet access (72411000) and email provision (72412000). The neighbour it is most often confused with is World wide web site design services (72413000): design builds the site, this code keeps it up.

The code carries real volume. 619 awards reference it (TED 2009-2026), and across the 389 awards with disclosed values the mean is just under €1M. France places by far the most, then Czechia and Spain. In practice the scope spans a narrow managed-hosting arrangement at one end and, at the other, a single contract that bundles content management, hosting and ongoing support, as several of the example titles below do.

When to use this code

For buyers contracting authority

The line that decides 72415000 is operation versus creation. Choose it when the contract keeps a website running, hosting the platform, managing the content system, handling uptime and support. If the main deliverable is a newly designed or rebuilt site, that is World wide web site design services (72413000) instead.

Many real contracts blur the two: they ask one supplier to redesign a site and then host and maintain it for several years. Where a tender bundles build and run, set the primary CPV code by the dominant deliverable over the contract term, which for a multi-year hosting and support deal points here.

Two other neighbours matter. Application service providers (72416000) is the pick when the authority rents a hosted application rather than operating its own website. Internet service providers (72411000) covers connectivity, not site operation.

For suppliers bidding

Winners here are managed-hosting firms, web shops and digital agencies that run platforms rather than just ship a design and walk away. Where it nets out: the value is in the years after launch, so a credible operations record, named support, and clear uptime commitments carry more weight than the prettiest build pitch.

The recurring shape is build-then-run. Several example titles below bundle design, development, hosting and multi-year support into one award, which favours suppliers who can staff both the delivery and the long support tail. Service levels, security patching and a clean handover plan are the signals that land.

Expect bidders to arrive from neighbouring codes: design houses under 72413000 extending into hosting, and infrastructure providers moving up the stack. Incumbency counts, because an authority running a live public site is wary of a migration it does not need. This is durable, recurring revenue, less glamorous than a fresh build but far stickier once won.

Industries and typical projects

Commonly confused with

72413000
Site design services build or redesign the website; 72415000 is the operation and hosting of a site that already exists.
72416000
Application service providers rent out a hosted application, while 72415000 is running and hosting the authority's own website.
72411000
Internet service providers supply connectivity and access, not the operation or hosting of a specific website.

Example award titles

  • IT2458C UL RFT for the Supply of Specialised Drupal Web Hosting Services
  • Hosting, maintenance and support services for CEPOL's electronic network (e-Net)
  • Hosting of the EIB Group External Communication Digital Tools and Applications
  • Website services for the European Banking Authority
  • Provision of a Content Management System, website development including UX/UI, cloudhosting and associated support services
  • Web Content Management Service.

Live tenders (4)

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Hierarchy

Parent
72410000
Siblings
724110007241200072413000724140007241600072417000
Documented June 2026 · AI-augmented body, human-reviewed before publication. Editorial policy.