TenderCodes .eu

CPV 72411000

Internet service providers ISP

An internet service provider sells the connection that puts an organisation on the internet: the access circuit, the bandwidth, and the IP transit that carries traffic to and from the wider network. Under CPV code 72411000, a contracting authority is buying connectivity itself, broadband, leased lines, or IP exchange, not the websites, email, or applications that run over it.

This is an active, recurring code inside Provider services (72410000). 562 awards carry it (TED 2009-2026), at a mean of about €1.2M across the 352 awards with disclosed values. France, Germany and Poland place the most. The volume follows from a plain fact: every connected authority needs an access contract, and these renew on fixed cycles as circuits, speeds and sites change.

In practice the scope spans a single broadband line for one office, managed connectivity across many sites, dedicated internet access for a government network, and IP transit or peering arrangements. Several of the titles below are exactly that: broadband and internet-access deals for public bodies. The neighbouring siblings carve off the layers above the wire: site hosting (72415000), email (72412000), and domain names (72417000).

When to use this code

For buyers contracting authority

The scoping call with 72411000 is access versus everything that rides on top of it. A contracting authority picks this code when the deliverable is the connection: a broadband service, a leased line, dedicated internet access for a government network, or an arrangement to exchange IP traffic. If the contract is really about operating a website, that is World wide web (www) site operation host services (72415000), even when the supplier also supplies the link.

The second boundary is telecom. Internet access frequently sits next to voice, mobile and data-transmission lines in the same procurement, and authorities often default the lot to Telephone and data transmission services (64210000) or the broader Telecommunications services parent (64200000). Tag 72411000 when internet connectivity is the main purpose of the lot; tag the telecom code when it is bundled under a wider voice-and-data contract. Where one tender mixes access with hosting or applications, set the primary CPV code by the dominant deliverable, not by the whole bundle.

For suppliers bidding

Winners under this code are telecoms carriers, regional broadband operators, and managed-connectivity providers with their own or wholesale access to the local loop. The bid turns on coverage at the authority's sites, committed bandwidth, and hard service levels: uptime, fix times, and clear escalation. Price matters, but an authority running a government network will not trade availability for a cheaper circuit, so your service-level commitments carry the bid.

Incumbency is real here. The operator already lighting an authority's sites knows the circuits and the failure modes, and a challenger has to cost in migration and dual-running. To displace one, lead on resilience, diverse routing, and a transition plan that does not risk an outage. Suppliers active under Telecommunications services (64200000) and the data-transmission code (64210000) bid here too, and connectivity often pairs with the hosting and application codes one branch over. This is recurring, infrastructure-grade revenue: steady, long-cycle, and defensible once you hold the sites.

Industries and typical projects

Commonly confused with

72415000
That code is for operating or hosting a website; 72411000 is the internet access and connectivity underneath it.
64210000
Telephone and data transmission services covers the wider voice-and-data carrier layer; pick 72411000 when internet access is the main purpose.
72416000
Application service providers deliver software over the network, while this code supplies the raw connectivity that carries it.

Example award titles

  • Request for Tenders for the Provision of Internet Access from Government Networks
  • Internet Access and Data Communications Services
  • Managed Broadband Services
  • Contract for the procurement of access for the exchange of IP communication over the Internet
  • Request for Tenders for the Provision of Broadband Services for the Houses of the Oireachtas.
  • Internet and TV services for the Norwegian parliament's commuter residences

Live tenders (1)

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Hierarchy

Parent
72410000
Siblings
724120007241300072414000724150007241600072417000
Documented June 2026 · AI-augmented body, human-reviewed before publication. Editorial policy.