TenderCodes .eu

CPV 72416000

Application service providers

Application service providers host and run software that a contracting authority uses over a network, rather than building, buying, or installing it in-house. Under CPV code 72416000, the authority is procuring access to a working, provider-operated application: the supplier owns the hosting, the upkeep, and the availability, and the authority pays to use it.

The term is the older procurement name for what most people now call SaaS, software as a service. It sits inside Provider services (72410000), alongside the codes for internet access (72411000), email (72412000), and website hosting (72415000). What sets it apart from those is the unit being bought: a whole business application delivered as a service, not raw connectivity or a single web function.

The code carries real, mid-sized activity. 453 awards reference it (TED 2009-2026), and across the 281 awards with disclosed values the mean is high, about €7.1M, which reflects the multi-year, all-in nature of hosted-application deals. France, Spain and Italy place the most.

Public search interest in the bare term is low, which fits its role as a classification label rather than a phrase suppliers chase. Most contracting authorities reach 72416000 through the parent category or an existing framework, not by searching for it directly.

When to use this code

For buyers contracting authority

Pick 72416000 when the contract buys the right to use a hosted application that the supplier runs, not a system the authority builds or installs itself. The cleanest test: if the provider keeps the application live, patched and available, and the authority simply logs in and uses it, this is the code. A platform for case management, customer contact, or a B2B sales workflow delivered and operated by the supplier all sit here.

The boundary that trips contracting authorities is the difference between hosting an application and hosting a website. Website operation and hosting is 72415000; this code is for a full business application supplied as a service. It also differs from buying a build: where the deliverable is bespoke development the authority then owns, custom development codes apply instead.

Given the mean award size, about €7.1M across disclosed values (TED 2009-2026), these are rarely throwaway purchases. They tend to be multi-year commitments with service levels, exit terms, and data-portability clauses that matter as much as the headline scope, so write those into the contract notice (CN) from the start.

For suppliers bidding

The firms that win under 72416000 are the ones that already operate the application as a service: they own the platform, the hosting, and the day-two responsibility, and they price the relationship over years rather than as a one-off delivery. If you bid, the decisive evidence is operational, uptime history, security posture, references from comparable hosted deployments, far more than a feature checklist.

Where it nets out: an authority choosing this code is deliberately outsourcing the running of the system, so the bid that wins is the one that makes handing over operations feel safe. Lead on service-level commitments, a credible data-exit and portability story, and certifications that survive a security review.

The disclosed mean sits around €7.1M (TED 2009-2026), and France, Spain and Italy account for the bulk of historical activity, so a multi-country operating footprint and clear EU data-residency answers help more than they would on a single-market code. Expect competition from two directions: SaaS product owners bidding their own platform, and integrators arriving from the development and system-integration codes who wrap a hosted application around delivery work. One of the example titles is a multi-party framework agreement, a shape that rewards getting onto the framework first, then winning call-offs.

Industries and typical projects

SaaS Cloud infrastructure Custom software System integration Public sector IT

Commonly confused with

72415000
That code covers operating and hosting a website; 72416000 is for a full business application delivered and run as a service.
72412000
Email service provision is a single hosted function, while 72416000 covers a complete hosted application an authority uses to run a process.
72611000
Technical computer support assists with software the authority runs; under 72416000 the supplier hosts and operates the application itself.

Example award titles

  • Web Customer Management Services (Backend Website Development)
  • Mobile Network; Managed Service; Mobile Device Management and Mobile Tariff
  • Tender for purchase, delivery and implementation of CPQ (Configure-Price-Quote) sales B2B system.
  • RFT for Ivanti Neurons MDM Support and Maintenance Services 2025-2029
  • Customer Service Contact System
  • FCC/022/25 Establishment of a Multi Party Framework Agreement for the provision of service to validate and assess Affordable Housing applications with Fingal County Council

Live tenders (3)

Norway – Software programming and consultancy services – Procurement for UAS fleet and risk management tool NO · closes 2026-06-23
Finland – Application service providers – Contract notice: Digital Participation Platform for the City of Lahti FI · closes 2026-08-10
Netherlands – Application service providers – Digitaal Verbaliseringssysteem NL · closes 2026-09-02
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Hierarchy

Parent
72410000
Siblings
724110007241200072413000724140007241500072417000
Documented June 2026 · AI-augmented body, human-reviewed before publication. Editorial policy.